How It Works:

1. Choose a Class Starting This Week (or Next).

Your first payment will only include the number of classes left in the current month, and

  • Your student will progress through the program at their own pace earning ribbons and medals.
  • If there is a specific class you want that is not available, we do have a wait list and can contact you as soon as that class becomes available.
  • New students who are unsure of their skill level can register for a FREE TRIAL CLASS before commiting to a weekly schedule.
  • Families with multiple students (or who have special scheduling preferences) should REPLY to any email recieved from Happy Fish in the past, or leave us a message on our CONTACT US page so we can better assist.

2. Automatic Monthly Re-Enrollment.

Your student will automatically be re-enrolled in their swim class(es) on the 1st of every month until you transfer or drop a class.

  • Tuition will be due on the 1st of every month for ALL the classes in that month.
  • We ask for all families to keep a valid credit card on file to ensure a smooth monthly re-enrollment.
  • Your saved credit card information will be stored SAFELY within our registration software.
  • If you ever experience a billing issue, please let us know. We're very nice.

3. Make Up a Missed Class.

Students** who miss a regularly scheduled class will have 30 days to schedule a make-up class or forfeit the class. Students who miss a regularly scheduled class will be issued a digital Make-Up Token AFTER missing a class. The Make-Up Token will allow you to register for a Make-Up class.

PLEASE NOTE: Make-Up classes are NOT GUARANTEED. We want you to be able to make up your missed classes, but we CANNOT GUARANTEE that you will be able to make up EVERY class you miss. Your flexibilty, our availability, and how often you check opnline ALL play a major role in whether or not you will be able to find an appropriate class. Please attend your regualrly scheduled classes for the best experience.

  • Once a make-up class has been reserved, it CANNOT be cancelled or rescheduled. Happy Fish cannot be responsible for uninteded circumstances that arise which prevent you from attending your reserved Make Up class. A missed make-up class will not be eligible for another make up class.
  • Make-Up classes can be scheduled (online or in person) for any AVAILABLE class that takes place within 7 days of today.
  • Make-Up Tokens expire 30 days after the issue date, no exceptions. Expired Make-Up Tokens have no redeemable value.
  • Make-Up Tokens CANNOT be used in place of regularly scheduled classes.

**Students in Specialty classes such as Waterbabies, Aqua Adults, and Seasonal Swim Clinics DO NOT qualify for Make Up Classes. Make up classes are for "small group weekly swim lesson" students ONLY.

Click Here to find out how to search for and book a make up class online.

4. Transfer a Class When You Want.

If you want to change your child's class to a different day or time, simply send us an email or talk to us the next time you are at the pool.

  • We DO NOT recommend that parents try to manage a child's schedule online as there are several factors that we take into consideration when recommending alternate classes.
  • Transferring to a new class means you relinquish your spot in the old class and allow for another student to occupy that spot.
  • Families should refrain from transferring classes too often. We have a very generous Make-Up policy as a way to discourage using "class transfers" as a way to not miss a class.

5. Take a Break When You Want.

Let us know when you are ready to take a break from swim lessons by entering a "Drop Date" or simply sending us an email indicating your last date of swim lessons.

  • All drop dates should be submitted BEFORE the 1st of the next month to ensure proper billing.
  • Families will receive an email at the end of every month as a reminder.
  • Families who have paid for the full month, but decide to drop a class in the middle of the month will receive a Happy Fish Family Credit for the full cost of the remaining classes in the month.
  • We DO NOT refund previously missed classes. Previously missed classes result in the issuance of Make-Up Tokens.
  • Happy Fish Family Credit can be redeemed for future lessons -or - can be refunded minus a $10 refund fee.

6. Come Back When You're Ready.

To restart swim lessons, simply go back to step 1 and pick up right where you left off.

  • We'll keep track of your student's level in case you forget.
  • Learning to swim will take time, and we want you to be able to choose when your child should have a break from lessons.
  • With that being said, we miss you and hope you come back soon!